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Medical Policy, Clinical UM Guidelines, and Pre-Cert Requirements

View requirements for Local Plan and BlueCard Out-of-Area members.

Search our online provider directory when you need a doctor, hospital, or other health care provider.

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*If you are one of the following Specialties, please click Ancillary Provider Contact Information to locate your Provider Representative: 
Ambulance (Air or Ground) 
Ambulatory Event Monitoring 
Audiology 
Dialysis 
Durable Medical Equipment 
Hearing Aid Specialists 
Home Health and Private Duty Nursing 
Hospice 
Infusion Therapy (Ambulatory or Home) 
Immunization Clinic 
Reference Laboratories 
Registered Dieticians 
Skilled Nursing Facilities 
Therapies (PT/OT/ST) 
 
Chiropractic Network 
Network operations and contracting for the chiropractic network is handled by American Specialty Health (ASH). For information about demographic changes for Contracted Chiropractic providers, please contact ASH at 1-800-972-4226. Non-contracted chiropractic providers should use the Provider Maintenance Form for your demographic changes. 
 
Departmental Customer Care Lines 
Facility Customer Care: 800-284-2609
Professional Customer Care : 855-295-5840
ITS Customer Care: 800-628-3988
FEP Customer Care: 800-282-2473
BlueCard Eligibility: 800-676-2583
HMO USA Away From Home Care Guest Membership: 800-535-8291 

Office Locations  
Atlanta

3350 Peachtree Road, N.E.

Atlanta, GA 30326

Columbus

2357 Warm Springs Road

Columbus, GA 31909

Corporate Headquarters

Blue Cross Blue Shield of Georgia

3350 Peachtree Road, N.E.

Atlanta, GA 30326

(404) 842-8000

 
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Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross and Blue Shield Association. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.