BCBSGa is now on Availity - Click Here for more information
Submit requests online with Interactive Care Reviewer – including inpatient and outpatient precertification, inquiries on a previously submitted case and referrals!
The Interactive Care Reviewer (ICR) offers a streamlined precertification process, using cutting-edge IBM Watson™ technology. Available to ordering and servicing physicians and facilities requesting inpatient and outpatient medical and behavioral health services * for many members covered by Blue Cross and Blue Shield of Georgia – and now you also can submit referral requests and inquire to find information on a precert previously submitted via phone, fax, ICR or other online tool.
Access ICR and much more through the Availity Web Portal at availity.com.
To learn more about ICR, register for a FREE webinar here.
*Note: ICR is not currently available for Medicare Advantage, Medicaid, Federal Employee Program® (FEP), BlueCard®, and some National Account members; requests involving transplant services; or services administered by AIM Specialty Health® For these requests, follow the same precertification process that you use today.