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Contact Us

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To verify eligibility, check claims status or copayment amounts, or for any other questions, here's how to contact us: 

Telephone / TTY:  
866-364-2374 
(800-425-5705 TTY) 
Monday – Friday,  
7:00 am – 8:00 pm (CST) 
Fax: 
920-923-7572 
Claims / Correspondence Address  
Blue Cross Blue Shield of Georgia 
SmartValue 
PO Box 9907 
Columbus, GA 31908  
 
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Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross and Blue Shield Association. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.