The BlueCard Program provides a valuable service that lets you file all claims for members from other BC and/or BS Plans with BCBSGa, your local Plan.
Here are some key points to remember:
Make a copy of the front and back of the member’s ID card
Look for the three-character alpha prefix that precedes the member’s ID number on the ID card
Submit the claim to:
P.O. Box 9907
Always include the patient’s complete identification number, which includes the three-character alpha prefix on all claims and correspondence
If a member contacts you with questions about their claim, tell them to contact their Blue Plan. Refer them to the front or back of their ID card for a customer service number. A member’s Plan should not contact you directly, unless you filed a paper claim directly with that Plan. If the member’s Plan contacts you to send it another copy of the member’s claim, refer the Plan to BCBSGa.
For more information, contact your BCBSGa provider service representative
Eligibility and Benefits Verification
You can submit eligibility and benefits inquiries for both BCBSGa members and out-of-area Blue members on our provider website, ProviderAccess or you can call the BlueCard Eligibility line.
To submit electronic eligibility requests for Blue members, follow these three easy steps: