Interactive Care Reviewer

ICR is Blue Cross Blue Shield of GA’s innovative Utilization Management portal that allows providers to submit Prior Authorization requests and clinical information, and also to receive status updates – without having to pick up a phone or fax any information to BCBSGA. 
Key Features

A no cost electronic UM solution

Instant access from any location at any time of day

Create a UM Preauthorization Case and instantly submit it for review

Attach clinical documents for review – no faxing required!

Status Check any case regardless of the method used to originally submit them

Auto authorization for 40 common procedures

Complete record of submissions and dispositions – all in one place

Training Available
On Demand Videos: 

How to Access Availity and Register

PreC & PreD Outcomes ICR

ICR Dashboard Overview

Print/Save/View Transaction History

ICR End-to-End Overview

Updates to an ICR Case

ICR Detailed End-to-End Demo

Updates to an ICR case Inpatient

ICR Immediate Decisions & Templates

Behavioral Health Outpatient ICR Demo

ICR Provider Favorites & E-mail Notifications

Viewing Fax & Phone Cases (Auth Inquiry)

ICR Viewing Letters

HINT: You can also access more detailed descriptions about each of these videos  
Live Webinars:  
Attend the next live ICR Webinar  
NOTE: The live webinars for 2017 have already been completed, but please check back very soon for our first webinar in February 2018!  
Auto Authorizations  
For some procedures ICR can provide immediate decisions. Review a list of medical policies and clinical guidelines that may qualify for auto authorization.  
To gain access to ICR and much more go to the Availity Web Portal  
© 2018 BlueCross BlueShield of Georgia
Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross and Blue Shield Association. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.