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 Manage a Condition
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Manage a Condition
360° Health helps members manage chronic conditions

Members with chronic or acute conditions can receive support in adhering to their physician’s care plan and national clinical guidelines. Through ongoing guidance provided by registered nurses and other health care professionals, members can make wiser health care decisions to improve their health and see positive results.
ConditionCare helps members manage chronic conditions such as asthma, diabetes, coronary artery disease (CAD), chronic obstructive pulmonary disease (COPD) and heart failure by enhancing their doctor's plan of care. Members have access to a nurse coach, plus a team of health professionals including dietitians, health educators, social workers, and pharmacists and more. Members can gain a better understanding of their health, receive help in following their doctor's care plan and learn how to better manage their condition.
ComplexCare helps members living with multiple medical conditions or those who may be at risk in the future, by providing an extra layer of guidance for collaborative care. Personal nurse coaches specialized in treating multiple conditions work with members to establish individualized goals and help them maintain their doctor-recommended plan of treatment. ComplexCare nurses also help with referrals for other 360° Health programs to help ensure a seamless member experience.
ConditionCare Support Programs are a complement to our core ConditionCare programs and support members who do not qualify for traditional disease management programs. Members receive integrated health support that focuses on conditions that put them at risk for future health complications like arthritis, high blood pressure, vascular at-risk conditions, low back pain, musculoskeletal conditions and various types of cancer.
ConditionCare Kidney Disease is a program specifically designed to support members with chronic kidney disease. Nurses that specialize in renal care and the treatment of kidney disease provide education and support to help members manage their health.
Case Management provides one-on-one expert nurse coaching to help members find and receive the right services and care following hospitalization or a significant medical event. The program includes a personal advocate to see that benefits are used in the best way possible and that any necessary medical interventions are appropriate and safe, including discharge planning and any needed home treatment or therapies.
360° Health program offerings vary by state. Specific programs are included in your health plan and others may be available for an additional cost. Contact your sales representative or broker for more information.
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Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross and Blue Shield Association. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.