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Agent/Broker Contacts

Individual Broker Support Line 
Small & Large Group Agent/Broker/Group Administrator Support Line 
Agent/Broker Web Support Team (Technical Issues) 
Monday – Thursday
10:00 am – 8:00 pm (EST)
10:00 am – 6:00 pm (EST)  

Customer Contacts

Customer Care 
800-441-2273 (CARE)  
Monday – Friday
7:00 am – 7:00 pm (EST) 
FAX: 877-868-7950  
Use to submit claims, inquiries, appeals, additional information, medical records, etc.   
Blue View Vision Customer Service  
Monday – Saturday
9:00 am – 11:00 pm (EST)
11:00 am – 8:00 pm (EST)   
Note: This information is generic. Please refer to your member ID card for account specific phone numbers and other customized information.  
Web Support Team (Technical Issues) 
Monday – Friday
8:00 am – 6:00 pm (EST) 
Mailing Address   
Blue Cross Blue Shield of Georgia
PO Box 9907
Columbus GA 31908   
© 2017 BlueCross BlueShield of Georgia
Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross and Blue Shield Association. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.