Call us-1-888-211-9817TTY-711Hours of operation:8am-8pm, 7 days a week
Plans in Georgia:
Medicare Part D
Are you an existing member with a Medicare Advantage plan or Medicare Part D plan?
Customer Service for Medicare Advantage Plans:
BCBSGa MediBlue Access (PPO)
P.O. Box 60007Los Angeles, CA 90060-0007
BCBSHP MediBlue Plus (HMO), BCBSHP MediBlue Prime Select (HMO), and BCBSHP MediBlue Dual Advantage (HMO SNP)
Customer Service for Medicare Part D Plans:
BCBSGa BlueMedicareRx (PDP) plans
P.O. Box 9282 Oxnard, CA 93031-9282
Current members who wish to file written grievances for any of the Medicare Advantage or Medicare Part D plans should fax us or write to us:
Appeals and Grievances
BCBSGa MediBlue Access (PPO), BCBSHP MediBlue Plus (HMO), BCBSHP MediBlue Prime Select (HMO), and BCBSHP MediBlue Dual Advantage (HMO SNP) BCBSGa BlueMedicareRx (PDP) plans
Appeals and GrievancesMailstop: OH0205-A5374361 Irwin Simpson RdMason, OH 45040-9498
Are you an existing member with a Medicare Supplement plan?
Customer Service for Medicare Supplement Plans:
Hours of Operation:
8:00 a.m. to 6:00 p.m. ESTMonday - Friday
Are you a provider? Please call the numbers listed below for process or status questions as well as Grievance & Appeals. The hours of operation are listed below.
Medicare Advantage Plans:
1-866-438-9968Monday through Friday, 8 a.m. to 9 p.m. EST
1-855-690-7797Monday through Friday, 8 a.m. to 6 p.m. EST
*There are 3 exceptions/restrictions: nonpayment of premiums, material misrepresentation, or our withdrawal from the marketplace. Medicare Supplement Plans are also available to persons eligible for Medicare because of disability.
Not connected with or endorsed by the U.S. government or the federal Medicare program. The purpose of this communication is the solicitation of insurance. Contact will be made by an insurance agent or an insurance company. This is a limited policy designed to cover only those expenses which Medicare does not cover.
Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross and Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross and Blue Shield Association.
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