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Sorry for long wait times when calling Customer Service
If you’ve called us in the last couple of weeks, you may have waited too long to speak to someone. As a company that believes in strong customer service, we’re very sorry — and we’re taking steps right away to fix this. 
You can get certain answers right now:
Log in to view benefits. You can register now if you have your ID card. Go to the Benefits tab to view your benefits.
Find answers to frequently asked questions.
Find answers to questions.
Send a message to Customer Service.
Send us your questions or comments.
Make a Payment.
If you have received your initial payment letter from BlueCross BlueShield of Georgia and have not yet paid your premium, select your state below to make a payment online.   You must have your initial payment letter with your Application ID to utilize this feature. After we receive your payment you’ll get your ID card in the mail.  

California
Colorado

Connecticut
| Frequently Asked Questions
Georgia

Indiana

Kentucky
Maine

Missouri

Nevada

New Hampshire

New York
Ohio

Virginia

Wisconsin

Don’t forget to set up easy ongoing payment
If you’ve already paid your first premium, you can continue to pay your monthly bill online too. Just register or log in and select Online Bill Pay. And of course you can also pay by phone by calling the number on your ID card.  
 

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Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross and Blue Shield Association. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.