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Employer Contacts

Group Administrator Support Line  
800-770-6226, option 3  
Group Enrollment Assistance  
Group Plans
800-441-CARE  
7:00 am – 7:00 pm (EST)  
TTY/TTD
404-842-8073  
8:00 am – 4:30 pm (EST)  

Customer Contacts

Customer Care  
800-441-2273 (CARE)  
Monday - Friday
7:00 am – 7:00 pm (EST)  
FAX: 877-868-7950  
Use to submit claims, inquiries, appeals, additional information, medical records, etc.  
Blue View Vision Customer Service  
866-723-0515  
Monday - Saturday
9:00 am – 11:00 pm (EST)
Sunday
11:00 am – 8:00 pm (EST)  
Note: This information is generic. Please refer to your member ID card for account specific phone numbers and other customized information.  
Web Support Team (Technical Issues): 
866-755-2680  
Monday - Friday
8:00 am – 6:00 pm (EST)  
Mailing Address  
Blue Cross Blue Shield of Georgia
PO Box 9907
Columbus GA 31908  
Online Information Request Form  
The following materials will be moved to the EmployerAccess site on 10/01/2010:  
Group Administrator Frequently Used Phone List
 
© 2013 BlueCross BlueShield of Georgia
Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross and Blue Shield Association. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.