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Employer Contacts

Group Administrator Support Line  
800-770-6336  
Group Enrollment Assistance  
Group Plans
800-441-CARE  
7:00 am – 7:00 pm (EST)  
TTY/TTD
404-842-8073  
8:00 am – 4:30 pm (EST)  

Customer Contacts

Customer Care  
800-841-2273 (CARE)  
Monday - Friday
7:00 am – 7:00 pm (EST)  
FAX: 877-868-7950  
Use to submit claims, inquiries, appeals, additional information, medical records, etc.  
Blue View Vision Customer Service  
866-723-0515  
Monday - Saturday
9:00 am – 11:00 pm (EST)
Sunday
11:00 am – 8:00 pm (EST)  
Note: This information is generic. Please refer to your member ID card for account specific phone numbers and other customized information.  
Web Support Team (Technical Issues): 
866-292-6253  
Monday - Friday
8:00 am – 6:00 pm (EST)  
Mailing Address  
Blue Cross Blue Shield of Georgia
PO Box 9907
Columbus GA 31908  
Online Information Request Form  
The following materials will be moved to the EmployerAccess site on 10/01/2010:  
Group Administrator Frequently Used Phone List
 
© 2009 BlueCross BlueShield of Georgia
Blue Cross Blue Shield of Georgia and Blue Cross Blue Shield Healthcare Plan of Georgia are Independent licensees of the
Blue Cross Blue Shield Association.