Your Group Bill does more than just tell you how much your group owes. It gives you a chance to make sure that our records accurately reflect any changes you’ve requested. For example, do you have newly eligible employees who have decided to enroll? Are any of the members in your group adding dependents? Have any of your covered employees left the company.
Remember to notify us of any changes in your group as soon as they occur. If your group has recent changes to report, when your bill arrives, you can submit the change information to us via your Group Bill. But if changes occur at other times of the month, don’t wait for your bill. Let us know.
Purpose and Functions
The purpose of the billing department is to mail invoices and process payments for groups that are insured with us.
PRIMARY Functions:
Mail invoices
Process payments
Process groups request as indicated on the billing invoice or through correspondence
Correspond with groups via telephone, written correspondence, emails or visits
Research requests regarding invoices
Balance and audit accounts
This ERG provides general administrative information pertaining to most Blue Cross Blue Shield of Georgia/Blue Cross Blue Shield Healthcare Plan of Georgia standard health care plans. It is intended for use by Group Administrators, who are persons designated by employers to handle routine administrative matters associated with the employer’s group health insurance policy or plan. It is not intended as legal or benefit plan consulting advice, but only as a convenient reference source for general administrative information.
