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What is BCBSGa's 360° Health® program?

A total-health solution that surrounds everyone with the help they need to live healthier, feel better and save money doing it.

Hospital Quality and Safety

What is the score on hospital quality? 
Find out with the Quality-In-Sights® Hospital Incentive Program (Q-HIP®). 
Q-HIP is an award-winning program that ties hospital payments to the quality of patient care. The goal of the program is to help all patients get the best health care. 
Hospitals are reviewed in three areas: 
Patient safety – This area looks at how the hospital’s patient care processes align with nationally accepted best practices. 
Health outcomes – This area looks at how the results of a patient’s care compares to other hospitals across the country. 
Patient satisfaction – This area looks at public patient survey results.  
Q-HIP measures are based on standards supported by nationally recognized quality groups. These include the Centers for Medicare & Medicaid Services (CMS), American College of Cardiology (ACC), the Institute for Healthcare Improvement (IHI), the Joint Commission (JC), the National Quality Forum (NQF), and the Society of Thoracic Surgeons (STS). 
Q-HIP has grown from 16 hospitals in 2003 to more than 725 by October 2013. Q-HIP has won many awards but the program’s growth is the best reflection of its success. 
Legal Disclaimer: Quality-In-Sights® and Q-HIP® are registered marks of Anthem Southeast, Inc. and are used with permission. 
Blue Cross Blue Shield of Georgia is a member of the Partnership for Health and Accountability (PHA). Georgia's Partnership for Health and Accountability recognizes patient safety as its top priority and describes the elements that support a culture of safety in healthcare organizations. Among these are a pervasive commitment to patient safety, open communication, a blame-free environment, and the importance of safety design in preventing future errors. Acknowledging that success in creating a culture of safety requires the commitment of both organizational leadership and frontline health care workers. PHA stresses the critical role of physicians and employees in the process. 
The Partnership for Health and Accountability (PHA) brings together the healthcare field with agencies and individuals to ensure quality and safety in healthy communities. PHA assists in strengthening collaboration between providers, community members, and other stakeholders by providing education and data-driven tools to facilitate improvement. 
Insights is a public guide published by PHA to offer people like you current information about the hospitals in your area and information for you to ask the right kind of questions at a doctor’s visit or hospital stay. 
© 2014 BlueCross BlueShield of Georgia
Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross and Blue Shield Association. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.