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CUSTOMER CARE:  
(800) 441-2273 (CARE) 
Weekdays 7:00 a.m. – 7:00 p.m. EST  
FAX: (877) 868-7950  
Use to submit claims, inquiries, appeals, additional information, medical records, etc.  
Blue View Vision Customer Service (866) 723-0515  
Monday – Saturday 9:00 a.m. to 11:00 p.m. EST
Sunday 11:00 a.m. to 8:00 p.m. EST  
Note: This information is generic. Please refer to your member ID card for account specific phone numbers and other customized information. 
 
AGENT/BROKER WEB SUPPORT TEAM:  
Software.support@anthem.com or
(888) 268-4361  
Monday – Thursday 10:00 a.m. to 8:00 p.m. EST
Friday 10:00 a.m. – 6:00 p.m. EST  
 
MAILING ADDRESS:  
Blue Cross Blue Shield of Georgia
PO Box 9907
Columbus GA 31908  
Click Here to send us your questions, comments or any issues. 
If you are experiencing technical issues, please contact web support by calling 1 (866) 292-6253 from 8 AM - 6 PM ET, Monday - Friday. 
 
Individual Contacts 
Additional Contacts  
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Blue Cross Blue Shield of Georgia and Blue Cross Blue Shield Healthcare Plan of Georgia are Independent licensees of the
Blue Cross Blue Shield Association.