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Agent/Broker Contacts

Individual Broker Support Line 
GaBrokerServices@bcbsga.com  
866-215-4879 
Small & Large Group Agent/Broker/Group Administrator Support Line 
800-770-6226 
Agent/Broker Web Support Team (Technical Issues) 
software.support@anthem.com 
888-268-4361   
Monday – Thursday
10:00 am – 8:00 pm (EST)
Friday
10:00 am – 6:00 pm (EST)  

Customer Contacts

Customer Care 
800-441-2273 (CARE)  
Monday – Friday
7:00 am – 7:00 pm (EST) 
FAX: 877-868-7950  
Use to submit claims, inquiries, appeals, additional information, medical records, etc.   
Blue View Vision Customer Service  
866-723-0515   
Monday – Saturday
9:00 am – 11:00 pm (EST)
Sunday
11:00 am – 8:00 pm (EST)   
Note: This information is generic. Please refer to your member ID card for account specific phone numbers and other customized information.  
Web Support Team (Technical Issues) 
866-292-6253  
Monday – Friday
8:00 am – 6:00 pm (EST) 
Mailing Address   
Blue Cross Blue Shield of Georgia
PO Box 9907
Columbus GA 31908   
 
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Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross and Blue Shield Association. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.