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Are you an existing member?

For information regarding your plans and benefits please call the toll-free number listed on the back of your member identification card or call.

Phone: 1-800-441-2273 (CARE)

Fax: (877) 868-7950 for submitting claims, inquiries, appeals, etc.

Blue View Vision:

Customer Service (866) 723-0515

Pharmacy:

1-877-426-1106

Medicare Advantage:

BlueValue Basic (HMO) and BCBSHP Dual Advantage (HMO SNP) 1-855-690-7797(TTY/TDD 711) and Medicare Preferred Core (PPO): 1-866-438-9968, (TTY/TDD 711), 8 a.m. to 8 p.m., seven days a week (except Thanksgiving and Christmas) from October 1 through February 14, and Monday to Friday (except holidays) from February 15 through September 30.

Medicare Part D:

BCBSGaBlue MedicareRx (PDP) 1-800-928-6201, (TTY/TDD 711), 8 a.m. to 8 p.m., seven days a week (except Thanksgiving and Christmas) from October 1 through February 14, and Monday to Friday (except holidays) from February 15 through September 30.

Medicare Supplement:

1-877-860-0015, (TTY/TDD: 711),  8:00 a.m. to 6:00 p.m. EST Monday - Friday.

Medicare Advantage Employer or Union Sponsored Retiree Plan:

BlueValue (HMO): 1-866-207-8869 (TTY/TDD 711), Monday-Friday, 8am to 9pm ET

Medicare Preferred (PPO): 1-877-411-1640 (TTY/TDD 711), Monday-Friday, 8am to 9pm ET

Medicare Part D Employer or Union Sponsored Retiree Plan:

Blue MedicareRx (PDP): 1-866-470-6265, (TTY/TDD 711), Monday-Friday, 8am to 9pm ET

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Useful Tools

  • If it’s not an emergency (and you can’t get to your regular doctor) - there are other options for fast, more affordable care.

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