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Press Release


Media Contact: Cheryl Monkhouse
404-842-8516
cheryl.monkhouse@wellpoint.com

NCQA Accreditation Status of Excellence Awarded to Blue Cross and Blue Shield of Georgia

ATLANTA - May 12, 2009 - Blue Cross and Blue Shield of Georgia (BCBSGA) announced today that it has been awarded an accreditation status of "Excellent" for its HMO products from the National Committee for Quality Assurance (NCQA). NCQA is an independent, non-profit organization that evaluates how well a health plan manages all parts of its delivery system -- physicians, hospitals, other providers and administrative services -- in order to continuously improve the quality of care and services provided to its members. BCBSGA's accreditation status-the highest possible level-is based on a voluntary review of how a health plan ensures that its members are receiving high quality care.

"NCQA's Excellent Accreditation status is reserved for the best health plans in the nation. It is only awarded to those plans that meet or exceed NCQA's rigorous requirements for consumer protection and quality improvement and deliver excellent clinical care," said Margaret E. O'Kane, president of NCQA. "It is partly a health plan's members that determine whether it earns NCQA's Excellent Accreditation status. Any plan that does so should be proud of its accomplishment. It is a sign that the plan's delivering great service and great care-it's met the toughest test in managed care."

The NCQA Health Plan Accreditation surveys include rigorous on-site and off-site evaluations of over 60 standards and selected HEDIS measures. A team of physicians and health plan experts conducts accreditation surveys. A national oversight committee of physicians analyzes the team's findings and assigns an accreditation level based on the performance level of each plan being evaluated to NCQA's standards.

"BCBSGA has a long and proud tradition of providing access to high quality care, and I believe that has been validated by NCQA. Each of our employees and providers and contributes to the NCQA Accreditation process in some way, so we are extremely proud of this achievement." said Monye Connolly, Georgia Plan President. "This accreditation tells our members that the care they receive and the physicians who provide that care meet or exceed the industry's highest standards of quality."

® HEDIS is a registered trademark of NCQA.


About Blue Cross and Blue Shield of Georgia:
Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross and Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross and Blue Shield Association® . The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Additional information about Blue Cross and Blue Shield of Georgia is available at www.bcbsga.com.

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